Guest Services

Does the Polynesian Cultural Center have interpreters for tours? 

The Polynesian Cultural Center offers a limited number of foreign language tours in Japanese, Cantonese, Mandarin, Korean, Russian, German, Spanish, Italian, French and Portuguese for guests who have purchased the Super Ambassador and Ambassador level packages. Guests can also buy language tour at an additional $25.00 per person.

Where is the Lost & Found? 

The Lost & Found Department is located in the Welcome Center at the entrance to the Polynesian Cultural Center. It is the table at the front on the Northside of the building. 

You may also call: 808-293-3009.

How can I leave a comment? 

Please complete the following form.

How can I file a complaint?

Please use the following email: customercare@polynesia.com

Or contact Guest Services: 808-293-3123

When visiting the Polynesian Cultural Center, please enjoy our self-service storage lockers. Conveniently located at Welcome Center between the women's restrooms. A multi-language terminal that accepts both cash and credit card transactions. Each locker includes a power outlet so you can recharge your device. Hold your belongings safe and secure while you enjoy the park.

Locker Rental Pricing:
Discount is given for full-day rental

Small Locker – $4 per hour or $24 per day
Medium Locker – $5 per hour OR $30 per day
Large Locker – $6 per hour OR $36 per day

For Questions:

Call: 888-627-0827
Email: lockerhelp@massagevending.com